Privacy Policy

Privacy Policy

At MYORVIVAO, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://myorvivao.com.

1. About MYORVIVAO

MYORVIVAO is an online brand offering children's tableware, including kids water bottles and kids dinner plates.

  • Brand Name: MYORVIVAO

  • Official Website: https://myorvivao.com

  • Legal Entity: Hubei Pinyi Technology Co., Ltd.

  • Unified Social Credit Code: 91420100MAEA6QWH8L

  • Registered Address: Unit 816-4, Building B-1, Shangjing Mingzhu Project (Chuanggu Incubation Block), No. 267 Gaofeng Road, Jiangjun Road Subdistrict Office, Dongxihu District, Wuhan City, Hubei Province

  • Customer Support Email: service@myorvivao.com

myorvivao.com is owned and operated by Hubei Pinyi Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

2. Information We Collect

Depending on how you interact with our site, we may collect the following information:

  • Order and Billing Information: Your name, email address, phone number, shipping address, and payment details required for purchasing kids water bottles or kids dinner plates.

  • Customer Support Information: The messages, material safety inquiries, or feedback you provide when contacting us with questions, inquiries, or support requests.

  • Device and Browser Information: IP address, device type, browser information, and interactions with our website through cookies and tracking technologies.

3. How We Use Information

We use your personal information to:

  • Process payments and fulfill orders for children's tableware products.

  • Communicate with you about your purchases and delivery status.

  • Provide customer support and respond to product, safety, or care inquiries.

  • Improve our website, product offerings, and customer service experience.

  • Prevent fraud and ensure account and transactional security.

4. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website, processing payments, logistics and shipping carriers, and analyzing website traffic.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and promotional offers for children's tableware products.

6. Data Security and International Processing

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, resolve disputes, and comply with legal, accounting, or reporting obligations.

8. Your Privacy Rights and Choices

Depending on your location, you may have rights under applicable privacy laws to access, correct, delete, or request a copy of your personal information, or opt out of targeted marketing communications.

9. Third-Party Websites

Our website may contain links to third-party sites (such as external payment processors or social media pages) whose privacy practices may differ from ours. We encourage you to review their policies independently.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children. Our products are intended for purchase by adults.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, product offerings, or legal requirements. Updated policies will be posted on this page with an effective date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

  • Brand Name: MYORVIVAO

  • Official Website: https://myorvivao.com

  • Legal Entity: Hubei Pinyi Technology Co., Ltd.

  • Unified Social Credit Code: 91420100MAEA6QWH8L

  • Registered Address: Unit 816-4, Building B-1, Shangjing Mingzhu Project (Chuanggu Incubation Block), No. 267 Gaofeng Road, Jiangjun Road Subdistrict Office, Dongxihu District, Wuhan City, Hubei Province

  • Customer Support Email: service@myorvivao.com